Postage and packing will be by regular post which is covered by standard Royal Mail compensation (N.B. to a maximum of £46). Postage is at the customer’s risk so if you require the added peace of mind please ask for recorded delivery. All postage is charged at cost with a little extra for quality packing materials. Our standard postage charge is £5.99. All UK orders are dispatched using 2nd class delivery within 2-3 working days of your order being placed. Items sent should arrive within 3-5 working days.

Free postage on orders over £50



Please allow 14-21 days for our dog coats (excluding knitted coats), personalised beds and oak raised dog stands.

Please allow 7-10 days for our deluxe, hemp, teeny weeny and cat collars.